The Records Department is an integral part of the organisation, which organises and records business transactions and activities of the organisation. The Records Department is dedicated to the management of information records created by the organisation, organising the informational aspects of the organisation, creating a seamless flow of information, which ultimately will preserve the organisations’ institutional memory. Processes of records organisation includes identifying, classifying, storing, securing, retrieving, tracking and finally disposing of records in accordance to the National Archives Acts 1986 [Chapter 25:06].